Deafblind Telecommunications

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Person One

• Computer access - Braille
• TTY access - Braille
• Mobile phone access - Braille

Person Two

• Computer Access
• screen reader

Person Three

• Mobile phone access
• large fonts

Person Four

• Computer access
• screen reader
• Mobile phone access
• computer

Person Five

• Phone access
• volume control

Person Six

• TTY access
• Large Visual Display unit

Person Seven

• Phone access
• University



Case Studies

Case Study 4 - Alex

Alex is deafblind and has Ushers Syndrome (type 1). Alex is profoundly deaf
and has low vision. He can see people communicating with him but it depends
on having good light and clear communication.

Alex communicates using Auslan and writing notes. He can read large print
notes when he communicates with people who don't sign. Alex is employedand
his employer has been very supportive in providing communication devices
that assist his access. He has a CCTV for magnification of documents and
computer with large widescreen monitor. Each time his vision has changed,
his employer has made adjustments to assist him.

Computer access

Alex has an ACER PC at work using Microsoft XP. With a large widescreen
monitor, the computer has been adapted to allow large font size for easier
reading. Alex can access Word documents, calendar, email and the Internet.
He learned how to use a computer through a training package at work with the
assistance of an interpreter.

He enjoys access to the computer because it allows him to keep working, read
and send emails, have contact with people and read stories or activities
about what is going on in the deafblind and wider community.

Mobile phone access

Alex recently bought an Apple iPhone 4. He loves it because the iPhone has
built in accessibility features such as "Zoom" which allows the screen
information to increase; "White on Black" which provides better contrast for
reading and "Large Text" which enables the text size to increase up to 56pt.
48 telecommunications and deafblind australians 2011

He mostly uses his iPhone for SMS calls but also for getting information on
the Internet and making video calls to his friends and family who live in
another State. Because he finds it easy to use, he is using his mobile phone
more than his TTY to make calls.


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